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Taking a ‘start with why’ approach to design – David Reinhardt 0

Posted on 16, July 2012

in Category practitioner experience


The days of the humble report are surely numbered. Infographics, self-service reporting, BI dashboards and real-time analytics have usurped the humble report. Instead of knowing how many widgets we produced last month, now we want to know what the likely impact is going to be of next month’s unforeseen event on our ability to reach the financial measures of our balanced scorecard for the current financial year. When I first began business analysis work, we’d focus intently on process and data requirements. After rounds of analysis and reviews, we’d have a detailed sense of what it is the system needs [&hellip

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