Currently Browsing : Andras Rusznyak

Do you remember the story of Eva and Tim? Refresh your memory here. While there is no one-size-fits-all answer to Eva’s predicament, there are a series of dimensions which she can consider to help shape how she chooses to respond. In this post, we explore those dimensions. In our experience helping clients with compliance projects, we’ve noticed some fundamental aspects in which these regulatory change initiatives are different from other business-driven change initiatives. We thought we’d share 5 of the most distinctive differences, which you might have already considered in Eva’s struggle. Drop dead dates Deadlines are fixed and set externally. [&hellip

Have you ever experienced a project delivering regulatory change? Did you notice any differences compared to other projects? Here’s a little story inspired by our experiences. Any connections with real life characters are unlikely and even if you are new to regulatory work, don’t stop here; you will still enjoy it. 21st century London. Seagulls fly around the Shard, light drizzle dampens the pavement and the Waterloo and City line still resembles a tin of sardines more than a tube. Eva, is a business unit leader at the retail arm of First Compliant Bank (FCB). Her team uses an internal system [&hellip

Authored by Andras Rusznyak Consultants from BSG recently attended a Business Analysis conference hosted by Unicom. Shortly after the conference, the BSG delegates collectively identified some key themes which were evident in a number of the presentations. Talk to the customer Our world is shifting and decisions are no longer made behind closed doors between Business and IT. At least they shouldn’t be. Customers are increasingly using online channels and leaving their footsteps in the front-end systems of every organisation. If IT people can observe these steps they’ll get a better understanding of the customers. Profiles, personas and behavioural pattern data is [&hellip