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The days of the humble report are surely numbered. Infographics, self-service reporting, BI dashboards and real-time analytics have usurped the humble report. Instead of knowing how many widgets we produced last month, now we want to know what the likely impact is going to be of next month’s unforeseen event on our ability to reach the financial measures of our balanced scorecard for the current financial year. When I first began business analysis work, we’d focus intently on process and data requirements. After rounds of analysis and reviews, we’d have a detailed sense of what it is the system needs [&hellip

I fear the wrath of project managers everywhere when I write that delivery against planned timelines is unimportant. The success of a project does not depend on whether the changes were implemented by some, often random, predetermined date. The success of a project depends solely on whether the benefits promised (and paid for) were delivered. It amazes me how often this perspective gets overlooked, never at the outset of the project of course. In the heady early days, it’s all about benefits models and the associated business case. It’s usually once the project gets underway that the focus slowly shifts [&hellip