Currently Browsing : Ryan Knapton

Why board members are the wrong people to decide IT vendors – Ryan Knapton 0

Posted on 14, December 2011

in Category practitioner experience

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If I had a dollar for every time I heard a vendor say, “I know the perfect solution, and I just happen to sell it!” I’d be a retired BA. Instead, I’m a practising BA and one of my responsibilities is to help businesses understand that not all vendors are all-seeing and all-knowing. Nik Gebhard recently spoke about vendors who “seem to be inordinately skilled at pulling the wool over business’ eyes”. These vendors have great sales pitches and get companies to invest vast sums of money in technologies that may not be the right fit for their organisation. The vendor throws [&hellip

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When does coaching become detrimental to project success? – Ryan Knapton 0

Posted on 14, July 2011

in Category practitioner experience

When does coaching become detrimental to project succes

I was sitting with my wife the other day, enjoying a bright summer’s afternoon and having a bit of a chat. We were discussing our experiences during interviews, and chuckling about certain questions that inevitably get bandied around during the process (yes, we are nerds!). One question that always pops up is about teamwork: are you a team player, etc, etc.  Now we both like to think of ourselves as efficient individuals, people who get things done. Hence we were amusing ourselves by hypothesising at how an interviewer would react if one of us said during an interview that I [&hellip

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Recognition is important, but it’s not everything – Ryan Knapton 0

Posted on 8, June 2011

in Category practitioner experience

Recognition is important but its not everything

Is your BA style to go for glory? Do you seek praise around every bend? Do you want to be seen, heard and acknowledged? Do you vigorously voice your ideas and take all the credit? In today’s cutthroat business world I do not blame you if you do; often when one is at the project buffet it’s eat or be eaten. But I would like to argue that being a BA is about swallowing one’s pride – it’s about propping up your business and technical stakeholders, it’s about just being content with knowing that you helped make it all happen. Do [&hellip

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Is email the business analyst’s friend or foe? – Ryan Knapton 0

Posted on 27, April 2011

in Category practitioner experience

Is email a BAs friend or foe

Picture this if you will: It’s a Monday morning after a long weekend where you took Friday off to get out of the city. You were consequently out of 3G coverage which resulted in no mobile phone reception, and therefore no email access. Back to Monday – you start your email application, and you have 113 unread emails. Do you: panic and hyperventilate, black spots start to appear in your peripheral vision, head straight to the kitchen, coffee will be your only saviour, knuckle down, and start going through the emails in the order you received them, or wish you [&hellip

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Do workplace politics destroy Agile principles on documentation? – Ryan Knapton 0

Posted on 30, March 2011

in Category practitioner experience

Do workplace politics destroy Agile principles on documentation

Politics is a tricky business. When I think of a politician I am reminded of a cowboy trying to herd cattle – they know where they want to take everyone, it’s just rather hard to get everyone to go in their chosen direction. Blood, sweat and tears are involved in the dusty world of influencing people, and all too often, business analysts forget their cowboy hats at home. Human nature inherently means that we want to be heard and have our opinions counted. If our thoughts are not listened to, we tend to feign interest regardless of the outcome. Politicians [&hellip

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